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Step 1: |
Simply type your question or the nature of your
problem in the box below. Then click the yellow
Click Here button. |
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Step 2: |
You are prompted to download a small virus-free
plug-in which will connect you to a member of
our support team. |
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Step 3: |
Your support representative will chat with you
online to obtain the details of the problem. |
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Step 4: |
With your permission, your support
representative can view your screen and share
control of your mouse and keyboard. |
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Step 5: |
You are in full control of your computer at all
times. You always have overriding control of
your mouse and keyboard, and you can end the
screen-sharing session at any time. |
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